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Career Opportunities - The Field Application Scientist

The Field Application Scientist is responsible for performing system usage training at customer sites while providing PCR/NGS experimental design, data analysis, logistical, and troubleshooting support for LATAM. The Field Applications Scientist will be a key contact in conjunction with in-house Technical Support for responding to issues and maintaining relationships with distributors/customers. The primary goals of this position are to ensure rapid adoption and maximum customer success with AmoyDx's products.

• Perform as the technical salesperson acting as the point of contact between the customer, distributor, and AmoyDx 
• Keep customers apprised and trained on advancements in AmoyDx technology and software. 
• Coordinate and perform customer site training and demonstrations 
• Identify, document, and communicate customer complaints and concerns to management.
• Contribute to white papers and documentation to expand support content. 

• Scientifically partner with distributors and customers as they develop their research utilizing AmoyDx technology. 
• Engage in scientific discussions with customers to cultivate long-term relationships
• Create and maintain positive working relationships with customers. Gather and deliver strategic and competitive customer feedback, communicating customer use cases beyond initial product scope to regional Business Manager, Marketing, and Product Development teams. 
• Support field sales team at trade shows, seminars, and technical symposia. This will include presentations and networking with thought leaders. 

• Troubleshoot issues related to the user's technical skills, biochemistry/assay design, experimental design, software, and instruments. 
• Interpret customer needs and identify the proper issue escalation pathway within AmoyDx.
• Support field sales team at trade shows, seminars, and technical symposia. This will include presentations and networking with thought leaders. 
• Ability to maintain composure in potentially stressful situations. 

To be successful in this role, he/she must have:
• Ph.D. or equivalent experience preferred; BA/BS with 5 years of experience, MS with 3 years of experience in Chemistry, Biochemistry, Molecular Biology, or Genetics considered.
• Native Spanish, English speaker and located in Brazil 
• 5 years of lab experience in molecular biology, biochemistry, and genomics. 
• 3 years of hands-on experience with NGS workflows and data analysis software and associated analysis software. 
• 2 years of customer-facing experience is preferred. 
• Ability to work independently and as part of a team towards corporate goals. 
• Excellent organizational, analytical, and systematic troubleshooting skills. 
• Strong written and verbal communication skills. Outstanding presentation and training skills.
• Ability to maintain records for customer sites and provide high-level feedback to management. 
• The clear vision of and commitment to providing outstanding customer service. 
• Must be willing to travel up to 50% when needed


TO APPLY, please email your CV to and mention the position in the subject!

AmoyDx® Pan Lung Cancer PCR Panel Approved in Japan as a Companion Diagnostic for LUMAKRAS® (Sotorasib)


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