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Field Bioinformatics Senior Scientist/ Manager

Full time

About the job We are seeking a highly skilled and experienced Field Bioinformatics Senior Scientist/ Manager to lead our dynamic team of bioinformatics scientists and contribute to our mission of advancing healthcare through computational biology. The successful candidate will be responsible for driving the development and implementation of bioinformatics strategies, and collaborating cross-functionally with research, development, and clinical teams.
Key Responsibilities • Provide global support for customers and bioinformatics projects, documenting resolutions to issues and questions.
• Regularly update bioinformatics pipelines, databases, and tools to accelerate sales.
• Stay abreast of emerging trends, technologies, and methodologies in bioinformatics and computational biology.
• Lead the analysis and interpretation of genomic, transcriptomic, proteomic, and other omics datasets to support NGS tertiary reporting systems.
• Apply statistical and computational methods to extract meaningful insights from complex biological data.
• Ensure compliance with regulatory requirements and industry standards for data management, analysis, and reporting.
• Implement best practices for data quality control, reproducibility, and documentation.
• Collaborate with R&D teams to identify and prioritize bioinformatics needs and opportunities.
• Work with IT, informatics, technical support, and field application teams to optimize bioinformatics infrastructure and workflows.
• Accurately record information in the Customer Relationship Management (CRM) system.
• Create, maintain, and distribute customer-facing software documentation and training materials, including user manuals, troubleshooting guides, and technical bulletins.
Qualifications: • Minimum of a BSc in Life Sciences, Computer Science, or a related field; MSc or PhD in Computational Biology, Computer Science, or a related field preferred.
• At least 5 years of experience in bioinformatics or computational biology in the pharmaceutical, biotechnology, or academic research setting.
• Minimum of 2 years of experience in an external customer-facing role.
• Strong expertise in bioinformatics tools, algorithms, and databases for the analysis of genomic, transcriptomic, and proteomic data.
• Proficiency in programming languages such as Python, R, or Perl, and experience with bioinformatics software packages and pipelines.
• Excellent analytical, problem-solving, and critical-thinking skills.
• Effective communication and interpersonal skills, with the ability to collaborate across multidisciplinary teams.
• Familiarity with regulatory requirements and quality standards for bioinformatics in the pharmaceutical or biotechnology industry is desirable.
• Proficiency in English and Mandarin is required; knowledge of additional Asian languages is a plus.
• Willingness to travel to customer sites and corporate locations as needed, up to 30%.

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